Getting Started
Wallet: Setting Up Payments
6 min
overview to accept payments for your sweatpals events, you'll need to connect your bank account through the wallet tab this quick setup enables you to receive direct deposits from ticket sales and manage all your revenue in one place step 1 access your wallet getting started log into your sweatpals account navigate to your community dashboard select the "wallet" tab from the menu step 2 connect your bank account set up stripe express click "connect stripe" to begin setup enter your personal information full legal name business address phone number add your bank account details account number routing number account type (checking/savings) review and confirm your information click "save changes" to complete setup 💙 for non profit organizations if you're setting up stripe express for a non profit organization, ensure an authorized representative (such as a director or executive) completes the form they'll enter their personal details as a representative of the organization, so having someone with proper authority is essential for smooth verification step 3 complete verification (if required) additional documentation depending on your location and transaction volume, stripe may request government issued id proof of address business documentation (for organizations) simply upload the requested documents through the secure portal to complete verification you're ready to accept payments! once connected, your wallet will display real time revenue tracking pending transfers to your bank transaction history downloadable reports for accounting funds from ticket sales typically reach your bank account within 2 3 business days once initiated for transfer ⚠️ sales tax notice sweatpals does not automatically calculate or collect sales tax on ticketed events as an event organizer, you're responsible for determining if sales tax applies to your events and handling any necessary tax obligations we recommend consulting with a tax professional if you have questions about sales tax requirements in your area what is stripe express? stripe express is a secure payment platform that handles all your sweatpals transactions when you connect through the wallet tab, you'll be prompted to create a free stripe express account specifically for sweatpals if you already have a standard stripe account, it may appear during setup, but sweatpals will create a separate express account just for your community revenue for the best experience managing your payments, always access your stripe express account through your sweatpals dashboard rather than logging in directly to stripe need help? having trouble with setup? contact us at support\@sweatpals com and we'll guide you through the process